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Support

Questions about ShoeSizeBook on web, iPhone or Android? Start here.

Contact support

Email support@shoesizebook.com. Tell us which device you use (web, iPhone or Android) and what happened. We reply as soon as we can.

Manage or cancel your subscription

Open Settings in the iPhone or Android app and choose Manage subscription. On the web, open the Billing page and choose Manage or cancel subscription. A one-off Premium purchase never renews.

Delete your account

Open Settings in the app or on the website and choose Delete account. Enter your password to confirm. This permanently removes your account, your family members and all of their sizes. If you have a Premium monthly subscription, cancel it first.

Privacy and terms

Read how we handle your data in the privacy policy and the terms of service.